Un comentario en “OTRS con IIS 7 SQLServer2008

  1. http://forums.otrs.org/viewtopic.php?f=81&t=4924

    Can't load ticket custom module Kernel::System::Ticket::Custom! at /opt/otrs//Kernel/System/Ticket.pm line 198.

    I realized that Kernel::System::Ticket::Custom was likely a path and that the app was looking for a file named Custom.pm (or something like that). So I went to /opt/otrs/Kernel/System/Ticket and noticed a file named Custom.pm.example. I renamed the file to Custom.pm, reloaded, and things started working again.

    Regardless I will check the files you suggested to see if there might have been some reference.

    Thanks again


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